Do I need to book in advance?
Yes, advance booking is recommended to ensure availability. You can book your appointment through the online booking system. Most nail technicians require at least 24-48 hours' notice for appointments.
What should I bring to my appointment?
Just yourself! All professional tools, products, and equipment are provided. If you have any specific product preferences or allergies, please mention them when booking.
How do I find the exact address?
For privacy and security, the specific address is shared upon booking confirmation. You will receive detailed directions and any parking instructions with your booking confirmation.
What services do you offer?
We specialise in Builder Gel, Hard Gel , Gel , Acrylic Nails, Nail Art and 1 more services. Each service is tailored to your individual needs in the comfort of a private home salon environment. Contact us for detailed pricing and service descriptions.
Where are you located?
The salon is conveniently located in Bathgate, United Kingdom. Specific address details and parking instructions will be shared upon booking confirmation.
What happens if I need to cancel or reschedule my appointment?
At Alyson Brannan Nails, we kindly request at least 48 hours' notice for any cancellations or rescheduling. If you provide less than 48 hours' notice, you may face restrictions on future bookings. No-shows will be recorded and could potentially impact your ability to book future appointments. We understand that unexpected situations arise, so we encourage you to communicate with us as soon as possible if you need to change your appointment. Our goal is to maintain a fair and respectful booking system that works for both our clients and our salon. If you're unable to attend, please contact us promptly to discuss your options and minimise any potential booking penalties.
How do I prepare for my nail appointment?
To ensure the best possible experience at Alyson Brannan Nails, we recommend a few key preparation steps. First, please arrive with clean hands and be prepared to wash or sanitise upon arrival. If you have any nail or skin conditions, allergies, or sensitivities to products like gel, nitrile gloves, or specific smells, please inform us before your appointment. This helps us provide the safest and most comfortable service possible. We prioritise your health and nail care, so being transparent about any potential issues allows us to adapt our approach accordingly. Additionally, if you're feeling unwell, we kindly ask that you reschedule to protect both our staff and other clients' wellbeing.
What payment methods do you accept?
At our home salon, we offer flexible payment options to make your experience convenient. Payment is due at the end of your appointment and can be made by cash or bank transfer. We want to emphasise that all services are non-refundable once completed. We encourage open communication during your appointment, so if you have any concerns about the service, please speak up immediately. This allows us to address any issues in real-time and ensure your complete satisfaction. If you raise concerns more than 48 hours after your appointment, we may not be able to provide a resolution. Our commitment is to deliver high-quality nail services that meet your expectations from start to finish.
