Nailed it by Jo

Booking fee and Payment I now take an upfront booking fee for every service. This is £10 and holds the appointment date and time for you. This booking fee is non refundable but transferable to another appointment time if you give me at least 48 hours notice. The booking fee will then be deducted from the amount owed which will be paid in cash only at the appointment. I no longer take bank transfers for balances. Only the £10 booking fee can be paid by card. I get lots of enquiries across all of the social media platforms. To ensure an enquiry is not missed please msg my Facebook business page and I will get back to you through my FB business page within opening hours. 💙 Existing product on nails Unfortunately I dont remove any product that I haven't applied. If you have previous product of any kind including polish this needs to be removed before appointment. If you have existing product that I have applied I will remove this free of charge but please ensure that you are booking in for a maintenance appointment as I have added a little extra time to these appointments for removal. Nail art 🎨 All designs are welcome but bespoke designs need to be booked in at appointment to allow me time for other clients. I dont like to keep anyone waiting so if you are booking in for a bespoke design please ensure that you add this to your booking and if unsure please drop me a message on my Facebook business page. Cancellations Life happens and I am understanding and will do my best to accommodate any changes and try to find an alternative appointment time. However if I dont get 48 hours notice then I lose the income for this appointment slot so 50% of the appointment balance will be due if the appointment is cancelled without 48 hours notice. No show If you dont show up for your appointment 100% of the full balance will be due. Late arrivals Its a busy little studio and I understand that things happen that are outwith our control but if you are going to be more than 15 mins late unfortunately I will need to rechedule your appointment time. Parking There is free parking and lots of areas to park near my house but please park at the public car park at the row of shops very close to my house and not in my street or in front of my neighbours houses as I always remain courteous to my neighbours. Please go to the back of my house as my studio is in my garden 💙 Studio My studio is a pamper space for you time, time to switch off and relax, it is small and cosy and I keep it scrupulously clean so for that reason I cant accommodate pets or children at your appointment. Lastly sit back relax and enjoy. 😌💙